Shipping & Delivery

Shipping & Delivery Policy

At memobottle, we want your order to reach you quickly, securely, and with complete transparency. Below you’ll find details on shipping options, delivery timeframes, and fulfilment standards.

We’re proud to ship memobottle products worldwide. Shipping rates and free thresholds differ by region:

United States & Canada: quoted costs per carrier rates  (Free on orders to the USA over USD $85)

International orders are shipped from either our UK, Netherlands or China distribution centres using DHL, Fedex and other trusted sources standard services. Express options with FedEx and USPS are also available for an additional fee.

Please note: Transit times are generally 2–7 business days after fulfillment, though carrier delays may occur. We cannot guarantee exact delivery dates. Local customs duties and taxes (where applicable) are the responsibility of the customer.

Fulfilment Guarantee

We know waiting for your memobottle can feel like forever, that’s why we promise to fulfil your order as quickly as possible. If you haven’t received a shipping confirmation email within 3 business days of placing your order, please contact our Support team for assistance at hello@memobottle.com

Freight / Shipping Forwarders

To protect product authenticity and customer experience, memobottle does not permit orders to be shipped to freight forwarding services. Orders placed with these addresses will be cancelled and refunded in full.

Tracking Your Order

Once your order has been packed and collected, you’ll receive an email with tracking details. Your chosen carrier will provide updates, including estimated delivery times.

For assistance with tracking or delivery questions, please contact our Support team.

Processing Times

  • Orders are usually dispatched within 2 business days.

  • During peak periods (sales, holidays, or product launches), dispatch may take slightly longer.